Support Desk


CGCC Contact Information

Contact Information Chart

Questions About Resource Contact Information
Course schedules, assignments, etc. Course Instructor Brightspace
Technical issues with Brightspace SUNY Online Helpdesk 844.673.6786 or Helpdesk page
Student acct. login info (Banner, email, etc.) Registration Office  
Financial Aid Financial Aid FAQ FAQ 
Courses, academic issues, degree requirements, transfer questions Advisor 518.697.6395
Billing and Certificate of Residence Bursar Office  
RSG Online Passport Experience, general questions about Virtual Campus Orientation Guides  
Accessibility/Learning differences Office of Accessibility Services 518.697.6437
Registration for classes, transcripts Office of Records & Registration  
Ordering books and supplies Virtual Bookstore Bookstore or 518.697.6335
Library Services College Library 518.697.6390
Calculator Loan Services Student Success Center 518.697.6380
Laptop Loan Services CGCC Foundation 518.697.6368
Financial needs such as books, tuition, rent, heat, gas cards, food cards, medical issues, and other expenses CGCC Foundation 518.697.6369
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